Turn your customers into your superfans
- Build an efficient advocacy hub for your customers
- Create a space where you can easily talk to your superfans
- Identify advocates. Mobilize advocates. Reward advocates.
An easy way for businesses to build a community of superfans for
their products.
Improve your products,and drive business success.
Create a direct connection with your superfans, building stronger
relationships and loyalty to your brand.
Harness Superfan Energy
Channel the enthusiasm of your superfans into a dynamic feedback
loop, leveraging their insights to drive ongoing enhancements to
your products and services.
Cultivate a Loyal Community
Imagine nurturing a community of loyal customers who are deeply
invested in your product, contributing essential feedback and
insights that serve as the cornerstone for product improvement and
evolution.
Customer Advocacy
Start building a relationship with your customers
Productfans offers a comprehensive solution for businesses to establish, grow, and manage a successful advocacy program.
- Groups
- Easily establish and manage groups of superfans to maximize engagement and loyalty towards your brand
- Discussions
- Gain valuable insights into customer satisfaction and recruit superfans through the NPS module.
- Analytics and Reporting
- Metrics to track superfan engagement, contributions, and overall impact on the business.
- Gamification and Rewards
- Gamification elements designed to recognize and reward your most passionate fans..
Pricing
30-day free trial of paid features. No credit card required.
Engage
For brands that are in the early stages of community building, brand advocacy and superfan programs.
$49/month
Value Proposition:
- User Seat: 1 seat for a team member to manage the community.
- Essential Community-Building Tools: Access to fundamental tools needed to start building a community around your brand.
- Basic Analytics and Reporting: Understand community growth and engagement levels.
- Standard Customer Support: Get support when needed through standard communication channels.
- Gamification and Rewards: Gamification elements designed to recognize and reward your most passionate fans.
Accelerate
For growing brands to scale their communities efficiently, providing more value and advanced features to manage superfans.
$99/month
Value Proposition:
- User Seat: 5 seats for a growing team to manage growing communities.
- Community-Building Tools: Access to a wider range of tools to facilitate community growth and engagement.
- Enhanced Analytics and Reporting: In-depth insights to optimize community management and engagement strategies.
- Priority Customer Support: Faster response times and priority resolution.
- Gamification and Rewards: Gamification elements designed to recognize and reward your most passionate fans.
- Social media Insights: Understanding audience sentiment about your brand, tracking competitors, identifying industry trends and gathering insights.
Innovate
Lead with Innovation in Community Engagement and Brand Advocacy.
Custom
Value Proposition:
- Custom User Seat: As many seats as needed for extensive teams to manage large communities.
- Tailored Community Solutions: Fully customizable tools and features to meet specific brand needs and goals.
- Dedicated Account Manager: A go-to person to assist with all needs, ensuring smooth operation and utilization of the platform.
- Enterprise-Grade Security: Enhanced security features to protect brand and user data.
- Social media Insights: Understanding audience sentiment about your brand, tracking competitors, identifying industry trends and gathering insights.
- Gamification and Rewards: Gamification elements designed to recognize and reward your most passionate fans.
- Premium Support and SLAs: Highest level of support with service level agreements for assured performance and reliability.